Cloud Telephony
Cloud telephony is also known as Voice over Internet Protocol (VOIP). It has been around for many years and has seen a lot of changes in its evolution. The technology was first created by Skype, which was then bought by Microsoft in 2011. Cloud telephony is a form of communication technology that uses the internet to transmit voice messages. It provides a number of benefits to businesses, including the elimination of fixed costs, increased flexibility in the workplace, and improved efficiency. The service provides a centralized location for making and receiving phone calls, but it does not require any hardware or software installation. All you need to do is connect your computer with an internet connection and a microphone. The service also offers many other features like voicemail, call forwarding, call waiting, conference calling etc.
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